EAC HOME
EARDIP HOME
PROJECT OVERVIEW
Project Background
Project Objective
Funding & Implementing Partners
TELECOMMUNICATIONS
Overview
One Network Area
Connectivity Barriers
Component Objectives
DATA MARKET
Overview
Data Governance
Cybersecurity
Component Objectives
ONLINE MARKET
Overview
Regional Digital Trade
Component Objectives
GRM
Grievance Redress Mechanism
Worker Grievance Mechanism
Project Grievance Mechanism
Sexual Exploitation & Abuse
GRM Procedures
Grievance Submission Form
NEWS & UPDATES
Press Releases
Stories of Change
Publications
EASTERN AFRICA REGIONAL DIGITAL INTEGRATION PROJECT (EARDIP)
GRIEVANCE REDRESS MECHANISM
GRIEVANCE SUBMISSION FORM
A: COMPLAINANT INFORMATION
First Name
(*)
Invalid Input
Last name
(*)
Invalid Input
Gender
Male
Female
Prefer not to say
Invalid Input
Position / Job title
(*)
Invalid Input
Employer / Contractor Name
Invalid Input
Organization / Community Represented
Invalid Input
Telephone
(*)
Invalid Input
Email
(*)
Invalid Input
Prefered Communication Method:
Phone
Email
In-Person
Invalid Input
Who is Complaining?
(*)
Project Affects Persons (PAPs)
-
A stakeholder, member of a community, or any other party raising a concern about project activities that may affect them directly or indirectly.
EAC EARDIP Project Worker
-
Internal-facing individual that is a direct or contracted worker engaged with the project
Invalid Input
B: GRIEVANCE DETAILS
Date of Greivance
Invalid Input
Place where the event occured
(*)
Invalid Input
Source of Grievance / Complaint
(*)
Invalid Input
Explanation of Incident
(*)
Invalid Input
Event/ Person being complained about
(*)
Invalid Input
C: GRIEVANCE SUBMISSION
Have you ever filed the same grievance before
(*)
Yes
No
Invalid Input
Do you wish to remain annoymous
(*)
Yes
No
Invalid Input
Submission Verification
Confirmation that you are not a Robot
(*)
Invalid Input
Submit Form
East African Community
EAC Close
Afrika Mashariki Road
P.O. Box 1096
Arusha
United Republic of Tanzania
Tel:
+255 (0)27 216 2100
Fax:
+255 (0)27 216 2190
Email:
eac@eachq.org
Quick Guide:
Travelling within the EAC
Studying in the EA region
Working in the EA region
Investing in the EA region
Visiting the EAC HQ
Opportunities:
Employment at EAC
Consultancies
Procurement
EAC e-Procurement Portal
Training, Scholarships & Grants
Kiswahili Mobility Programme
Tools & Services:
EAC Trade Helpdesk
EAC Reports Database
EAC Information Repository
EAC Data Portal
EAC e-Library
Staff Login
EAC TRIM
Calendar of Activities Jan - Jun 2025
Help & Support:
EAC Customer Service Charter
Malpractice Statement
Commitment to AF Policy
Quality Policy Statement
Frequently Asked Questions
Request Information
HOME
INTEGRATION PILLARS
Customs Union
Common Market
Monetary Union
Political Federaton
NEWS AND MEDIA
Press Releases
Communiqué
Statements
Photo Gallery
Calendar of Events
Visiting the EAC
Media Contacts
ABOUT EAC
Overview of EAC
EAC Quick Facts
EAC Partner States
EAC Organs
The Secretariat
EAC Institutions
EAC Leadership
EAC History
Key Documents
EAC Emblems
Opportunities at EAC
SECTORS
E-RESOURCES
REGIONAL STATISTICS
EAC@25