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EAC Secretary General Hon. Veronica Nduva (3rd right) in a group photo with participants at the two-day Roundtable discussion. Also in the front row are (from left) Professor Njuguna Ndung’u of the Bill and Melinda Gates Foundation, EAC Deputy Secretary General Annette Ssemuwemba, Dr Joy Maria Kategekwa of AfDB, Ms. Allen Asiimwe of TradeMark Africa and Ms. Amani M’Bale of Gates Foundation.

East African Community Central Banks urged to adapt and embrace technology to facilitate cross-border financial transactions

East African Community Headquarters, Arusha, Tanzania, 11th September, 2024: East African Community (EAC) Partner States Central Banks have been called upon to embrace technology as part of efforts to facilitate cross-border payments within the EAC Common Market.

Making the appeal, EAC Secretary General Hon. Veronica Nduva said some of the challenges behind the low uptake of the East African Payments System (EAPS) include limited capacity, lack of inter-operability, communication gaps between central bank’s and stakeholders, fear of online scams, protectionism by central banks and overlapping membership by Partner States to payment systems set up by various Regional Economic Communities.

 EAC Secretary General Hon. Veronica Nduva when she officially opened the two-day Roundtable Discussion on Coordination of EAC Donor Support in the Area of Payment Systems at the EAC Headquarters in Arusha, Tanzania.

Launched in 2014, EAPS is a secure, effective and efficient funds transfer system whose aim is to enhance efficiency and safety of payments and settlements within the EAC region.

Hon. Nduva underscored the role of Partner States Central Banks in putting in place an efficient payments and settlements system for the region, adding that unlike many markets in goods and services, financial markets and systems are trust‐based markets – in which case, the role of central banks in building public confidence in the uptake of new technology-driven payment systems is vital.

Hon. Nduva said that enabling cross-border traders and investors to pay and receive payments for goods and services through a cost-effective payment system is likely to increase intra-regional system is likely to increase intra-regional trade and investment.

“In this regard, an efficient and reliable cross-border payment service is essential for the smooth function of any regional economic integration, such as EAC. It is partly for this reason that the East African Monetary Union (EAMU) Protocol requires EAC Partner States to harmonise and integrate their payment and settlement systems during the transition to a single currency to promote trade and investment in the region,” said Hon. Nduva.

“Over the last decade, with support from our Development Partner, many initiatives have been implemented both at national and regional levels, towards modernisation and integration of payment systems in the region. Some of these initiatives were implemented by the public sector, mainly through central banks, but some were implemented by the private sector, particularly commercial banks, mobile money operators and other stakeholders,’ she added.

The Secretary General was speaking when she opened a two-day Roundtable Discussion on Coordination of EAC Donor Support in the Area of Payment Systems at the EAC Headquarters in Arusha, Tanzania. The forum has brought together Development Partners, Partner States Central Banks and EAC Secretariat experts on payments and settlements systems.

Hon. Nduva said that as a result of payment system initiatives that were largely driven by the adoption of new technologies, the payment system landscape in the region had undergone far-reaching changes.

EAC Secretary General Hon. Veronica Nduva (centre) during the opening session of the Roundtable Discussion on Coordination of EAC Donor Support in Payment Systems in Arusha. On the left are a section of the Development Partners who attended the meeting. Right on the picture are a section of Partners Central Bank’s representatives.

“Within most of the EAC Partner States, digital financial services have made payment systems efficient, less expensive and more inclusive. Currently at national levels, there exist infrastructure and governance structures that allow the private sector to better provide payment and financial services,” she said.

“Commercial Banks have traditionally specialised in bulk transfers that process high-volume and wire transactions that often involve high values. Mobile money operators have focused in retail payments and have been vital in improving financial inclusion among millions of poor people who are unbanked.  Much progress has been at domestic transactions.”

The Secretary General however observed that progress on cross-border payments has been much slower.

“Moving money from one Partner State to another is still slow and expensive.  Interoperability of digital payment systems at regional level is missing. Uptake of the East African Payment System (EAPS) has been very low. As a result, most banks in the region still use foreign correspondent banks to effect regional cross border payments,” said Hon. Nduva.

Hon. Nduva said that there was need to for Partner States to build on successes at the domestic level to attain inter-operability of digital payment systems at the regional level.

“Our aspiration as a region is to make cross-border payments faster, safer, cheaper, transparent and more integrated in order to facilitate trade and financial inclusion in the region through the: harmonisation of policies and regulations; enhancement of payment systems infrastructure and capacity building of payment systems actors and stakeholders,” she said.

Speaking at the forum, the Bill and Melinda Gates Foundation Senior Programme Officer (East Africa), Ms. Amani M’Bale, said that payment systems enhance financial inclusion of all groups and were therefore key to addressing poverty and household resilience in the region.

Ms. M’bale said that cross-border payment systems were crucial for intra-regional trade, adding that the Bill and Melinda Gates Foundation would support such systems at the national and regional levels.

Representatives of the Bank of Uganda and Bank of Tanzania EAC Roundtable on Donor Support for payment systems in Arusha.

In remarks, Ms. Allen Assiimwe, TradeMark Africa (TMA) Chief of Programmes and Deputy CEO, said that cross-border traders lose large sums of money due to currency exchanges for payment purposes.

Ms. Asiimwe disclosed that financial transactions was another pillar that TMA is working on due to the informal nature of trade at the regional and continental levels.

“More than 70% of our trade is informal so we need to get our payments systems right,” she said.

Dr Joy Maria Kategekwa, Director for Regional Integration Coordination at the African Development Bank (AfDB), said that the multilateral lender was interested in building capacity in regional payment systems in addition to ensuring their inter-operability and functionality.

Dr. Kategekwa hailed the Pan-African Payment System (PAPSS) as a platform that had eased cross-border payments and transactions across the African continent.

PAPSS is a financial market infrastructure that enables instant, cross-border payments in local currencies within African markets. It is designed to revolutionise cross-border payments, making them faster, cheaper, and safer.

On his part, Bjoern Richter, Cluster Coordinator GIZ-EAC Project, emphasised the need for the EAC to put in place a digital market, build the required technical capacity and boost connectivity for purposes of enhancing intra-regional trade.

Also present at the forum were the EAC Deputy Secretary General in charge of Trade, Customs and Monetary Affairs, Ms. Annette Ssemuwemba; Ms. Cecilia Paradi-Guilford - Co-Task Team Leader for Eastern Africa Regional Digital Integration Project (EARDIP) and Mr. Isaku Endo - Senior Financial Sector Specialist at the World Bank; Mr. Aime Uwase, Director Planning at the EAC Secretariat; and representatives of Partner States’ central banks.

For more information, please contact:

Simon Peter Owaka
Senior Public Relations Officer
Corporate Communications and Public Affairs Department
EAC Secretariat
Arusha, Tanzania
Tel: +255 768 552087
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

About the East African Community Secretariat:

The East African Community (EAC) is a regional intergovernmental organisation of eight (8) Partner States, comprising the Republic of Burundi, the Democratic Republic of Congo, the Republic of Kenya, the Republic of Rwanda, the Federal Republic of Somalia, the Republic of South Sudan, the Republic of Uganda and the United Republic of Tanzania, with its headquarters in Arusha, Tanzania. The Federal Republic of Somalia was admitted into the EAC bloc by the Summit of EAC Heads of State on 24th November, 2023 and became a full member on 4th March, 2024.


East African Community
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